Access your Tnc-me.com account from multiple devices with your secure login. When you first log-in, you will be directed to your account dashboard or My Account. From your account dashboard you can view your recent orders, manage subscriptions, shipping and billing addresses, payment methods, wishlists, and edit your password and account details.
To reset your password, please click here. You will be asked to enter your username or account email address. If you do not receive an email, please check your spam folder first, then contact customer service.
To change your password, please visit your account details page. For security reasons, we require passwords to be strong by using a combination of uppercase, lowercase, and special characters (e.g. Welcome@Adam).
Change Email Address
To change your email address, please visit your your account details page and enter your new email address.
Edit Your Name
To edit or change your profile first / last name, please visit your your account details page.
Edit Your Billing or Shipping Address
To edit your addresses on file, please click the Addresses link. On the Addresses page, click edit next to the billing or shipping address you wish to edit.
Does this replace my Intuit Account?
No. Tnc-me.com is a different website and service from Intuit. Any QuickBooks products you buy from TNC will still be available within your Intuit account.
I purchased software two hours ago, but haven’t received anything via email. Where is my download?
Per the listing for each downloadable software product we sell, it details the time it takes in which you will receive an email with your license number and download instructions. Some downloadable software takes 1-2 business days to process.
How do I download my software I purchased from you?
If the product you purchased has an immediate download option, a download link and license key will be available in both your order confirmation email and within your TNC account. To download via your TNC account, log in first, then click on the Downloads link on your account dashboard.
Do you sell QuickBooks in a boxed CD format?
Intuit stopped selling boxed CD’s a few years ago, as the trend in the software industry is moving to purely a digital delivery method. Intuit still provides a “re-install” CD. Please keep in mind, a “re-install” CD is simply a generic disc with a QuickBooks installer (.exe) file on it and does not contain any license information. Also, the download version will many times be the latest version of the software compared to what’s on the CD as there are often updates / patches to the software since the release of the CD.
My QuickBooks software is asking for a validation code. Where do I get one of those?
A validation code for your QuickBooks software can be obtained by logging into your Intuit Online Account or by contacting the appropriate Intuit support department below:
QuickBooks Enterprise Solutions – (866) 340-7237
QuickBooks Pro/Premier – (800) 446-8848
QuickBooks Point of Sale – (800) 348-0254
I’m having trouble logging into my Intuit Online Account. What do I do?
Contact Intuit support with your QuickBooks license number and business information (name, address, phone, etc.). They will be able to assist you in getting access to your Intuit Online Account.
How do I download software from my Intuit Online Account?
1 Enter your User ID and Password. (Your User ID will be the email address you used when you purchased your software).
2 Click Log In.
3 Click Products on the left side of the screen
4 Select your product.
5 Follow the on-screen instructions to download and install.
6 When the installation is complete, open the software using the desktop shortcut.
After logging into my Intuit account, I don’t see any of the products I’ve purchased. What do I do?
Sometimes Intuit licenses do not get properly linked to their associated logins on Intuit’s portal. If this has happened to you, simply contact Intuit support, using one of the Intuit support numbers on this page, with your license number(s), business information (name, address, phone, etc.), and the username of your Intuit account. They will be able to assist you in linking your license(s) to your Intuit account.
What are the benefits of downloading software?
When you download software directly to your computer, you avoid shipping charges, trips to the store and waiting in line. Not only is it fast and convenient, downloading software cuts out the paper, plastic bags and boxes, reducing the impact on the environment.
What happens if my computer crashes or I buy a new computer?
Don’t worry about your software if your computer crashes or you buy a new one. You’ll have easy and secure, 24/7 access to all your past downloadable purchases via your Intuit Online Account.